ReplyUp vs Followup

November 23, 2016 - 5 minutes read

It’s time for one more comparison post. In case you haven’t seen our latest ones, click to solve your questions about YesWare and Toutapp. Also, check follow-up definition in this article.

As well as this week’s service, they’re all great, which is why we want to compare them to ReplyUp, so you can decide which one fits best in your company. Nowadays, having a tool which automates email is a necessity for most companies, therefore, it’s very natural that more businesses start looking for new solutions, and solutions getting more specific, consequently.

In this post, I’ll be comparing ReplyUp and Followup.cc. They are both really nice tools and most probably they’ll also both solve all problems your company might have related to email follow-ups, emailing in a bulk and even email tracking.

Regardless of the fact that I work at ReplyUp, I promise you that I’ll do a fair work. After all, no one would want to try selling fake advantages just to get annoyed customers in the future. So let’s start it out!

SIMPLE TO PERSONALISE

ReplyUp and Followup both make use of Gmail interface, which is very familiar and makes it simple to use. However, Followup doesn’t have a very easy way to personalise your emails. By using ReplyUp, yellow boxes appear in content you must change, which makes it very easy to go through an email and get ready to the next.

Besides that, I must be fair with Folowup by saying they have a beautiful and clean interface, and it seems very pleasurable to navigate if you have a big screen – not so good for smaller ones, though. ReplyUp has less elements on screen, and also fewer columns, so it doesn’t require much space in your screen.

compare_followup-01

SMALL COMPANIES

It’s not really common for Email softwares to provide free versions. Followup is just another of them. Although it provides further integration, which include Salesforce, it’s price starts at $18/user/month in the starter plan – You actually have to pay $40/user/month if you need Salesforce integration -, very contrasting from ReplyUp’s FREE FOREVER plan for starters. As a free version, you can contract Followup for a 14-day trial.

I know how much of a big deal for starter companies is a low-priced – or even free – software, so before choosing one, put some thought on it.

RELATIONSHIP WITH CUSTOMERS

Everyone who has a company, or works for one, knows how important it is to provide help to customers in order to they achieve success (and also so they become loyal). Both softwares provide well-aligned help centers, including Frequently Asked Questions (FAQ) Section and categories which help with other issues.

Further, they also have contact information, so customers can talk to an actual person in order to solve specific issues that the system was unable to do so.

FEATURES AND PRICING

Followup

ReplyUp

Unlimited follow-ups per month

Personalised follow-ups

Send bulk e-mail follow-ups

Schedule and automate follow-ups

Auto-pause email follow-ups

Connect Email Accounts (Gmail, Exchange, SMTP)

Detect email status (delivered, read, clicked, forwarded)

Performance measurement

*

Customer support

* Only provided in secondary plans, which are more expensive.

Followup

ReplyUp

Free Plan

Free Trial Only

Forever Free

Paid Plan

From $18/user/month

From $8/user/month

CUSTOMER SUCCESS

At ReplyUp, nothing satisfies us more than seeing happy customers whose companies can grow through our service. This is why we have a well-prepared team to help you with any concern or question. We aim to provide you the best experience you ever had in a B2B software.

So, what about giving ReplyUp a chance to surprise you? I hope this blog post has helped you somehow. If you’d like to sign up for free, here is your chance (just click here).

Thanks for reading!

Summary
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Reviewed Item
ReplyUp vs Followup
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5

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